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Terms of Service

[OWNER TO APPROVE] Draft placeholder, not approved legal advice. Company details, contact channels, retention periods, suppliers and terms must be reviewed before launch. Version: 2026-10-26-draft-1.

Service and company

[OWNER TO APPROVE] These terms are between you and [Company name], [Company number], [Registered address]. Lets Manage records and coordinates lettings work; it does not collect or hold client money or replace professional legal, accounting or safety advice.

Accounts and acceptable use

[OWNER TO APPROVE] Provide accurate details, keep access secure and use only records you are authorised to manage. Do not misuse invitations, upload unlawful content, probe other users' records or disrupt the service. You remain responsible for the accuracy and lawful use of your records.

Plans, charges and cancellation

[OWNER TO APPROVE] [Plan prices], [VAT position], [Payment terms], [Trial terms], [Cancellation and refund policy], [Data export/deletion arrangements]. No unapproved price or binding cancellation period is stated here.

Availability, third parties and emergencies

[OWNER TO APPROVE] Availability and support commitments: [Service levels]. Some integrations may be unavailable or demonstration-only. Do not rely on the app for an emergency response: call the appropriate emergency service. Possession and Section 13 notices require a solicitor-approved template.

Data, ownership and liability

[OWNER TO APPROVE] You retain rights in your uploaded content and grant only the permissions needed to operate the service. Confirm processor terms, confidentiality, intellectual property, liability limits and termination provisions with a solicitor. Nothing excludes liability or statutory consumer rights that cannot lawfully be excluded.

Disputes and governing law

[OWNER TO APPROVE] Contact [Support email] with concerns. Proposed governing law: England and Wales, without removing applicable mandatory protections or jurisdiction rights for consumers elsewhere in the UK. Confirm this and the complaints process before launch.