Contact / Support

[OWNER TO APPROVE] Draft placeholder, not approved legal advice. Company details, contact channels, retention periods, suppliers and terms must be reviewed before launch. Version: 2026-10-26-draft-1.

Support and privacy enquiries

[OWNER TO APPROVE] Support: [Support email] · [Support telephone] · [Support hours]. Privacy: [Privacy contact email]. These channels are placeholders and are not yet operational.

Company details

[OWNER TO APPROVE] [Company name] · [Company number] · [Registered address] · [ICO reg no.]

Emergency help

Do not wait for support if there is immediate danger. Call 999 for a life-threatening emergency. Tenants can use their portal's Emergency page for property-specific guidance.